Welfare Support

If you require assistance regarding welfare matters such as benefits, housing or energy saving, please schedule an appointment with the welfare team at Shama Women’s Centre.

Cost-of-living crisis

At Shama Women’s Centre, we understand that life can present many challenges, and navigating them alone can feel overwhelming. Our Welfare Services are here to provide a safe, supportive space where women can find guidance, resources, and practical help in times of need.

Whether you’re facing financial hardship, housing difficulties, benefit issues, or simply need someone to talk to, our trained welfare support team is here to listen and help you find the right path forward. We offer confidential advice, one-to-one support, and referrals to trusted local services — all with cultural sensitivity and respect for your privacy and dignity.

Our welfare support includes:

Whether you need assistance completing forms, understanding benefit changes, managing housing or debt concerns, or appealing a decision, our adviser is here to guide you every step of the way. We aim to empower you with the knowledge and confidence to take control of your circumstances.

  • Advice and support with benefits and Universal Credit

  • Help with form filling and official letters

  • Emergency food and essentials support

  • Signposting to housing and legal services

  • Emotional wellbeing support and listening ear service

  • Community connections and peer support

Our goal is to empower every woman who walks through our doors with the tools, knowledge, and confidence to overcome challenges and move forward positively.

To request an appointment call 0116 251 4747

Monday’s – 9.30am – 1.30pm at Shama Women’s Centre, LE2 0TD

Every other Tuesday – 10.00am – 1.30pm at Belgrave Neighbourhood Centre, LE4 6LF  OR  Shama Women’s Centre, LE2 0TD

Wednesday’s – 9.30am – 1.30pm at Shama Women’s Centre, LE2 0TD

Thursday’s – 9.30am – 11.30am at Shama Women’s Centre, LE2 0TD

                       10.00am – 1.30pm at Belgrave Neighbourhood Centre

                       12.30pm – 2.30pm at St Matthew’s Centre, LE1 2PD

Friday’s – 10.00am – 2.00pm at African Caribbean Centre, LE2 0UA

For more information email dp.shama@hotmail.com

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